Return & Exchange Policy
At WhiteFoxHoodie.org, we are committed to ensuring you are satisfied with your purchase. If for any reason you are not completely happy with your order, we offer easy and straightforward return and exchange options.
1. Return Eligibility
- Returns are accepted within 30 days from the date you receive your order.
- Items must be unused, unworn, and in original condition (with tags, labels, and packaging intact).
- Non-returnable items: Sale items, gift cards, or any personalized/custom products are not eligible for return or exchange.
2. How to Return an Item
To return an item, please follow these steps:
- Contact Us: Reach out to our customer support team via [email protected] or +44 7922 203745 within 30 days of receiving your order.
- Provide Order Details: Include your order number, the item(s) you want to return, and the reason for the return.
- Return Authorization: After we review your request, we will send you a Return Authorization Number (RAN) and the return instructions.
- Return Shipping: You will be responsible for the return shipping costs unless the item is defective or damaged. Please use a trackable shipping service to return the item to us.
3. Exchange Policy
- If you wish to exchange an item for a different size, color, or style, please follow the return process, and once the return is approved, you can place a new order for the item you want.
- If the item you wish to exchange is out of stock, we will notify you and offer a full refund or store credit.
4. Refund Process
- Once we receive and inspect your returned item(s), we will process your refund to the original payment method within 7-10 business days.
- Please note that shipping fees are non-refundable. You are responsible for any return shipping charges, unless the item is defective or damaged.
5. Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us within 7 days of receiving the product, and we will offer you a replacement or full refund (including return shipping costs). Please provide photos of the damage or defect.
6. Late Returns
We cannot accept returns beyond 30 days of the purchase date. Returns outside this window may be subject to store credit or rejected, depending on the circumstances.
7. Contact Us
If you have any questions or need assistance with a return or exchange, please contact our customer service team at:
Email: [email protected]
Phone: +44 7413 097037
Address: Abbey Street Lower, North City, Dublin 1, Ireland
Welcome to White Fox Hoodie, your one-stop shop for stylish and versatile clothing! We specialize in trendy hoodies, cozy sweaters, chic shirts, comfortable sweatpants, fashionable shorts, and elegant bikinis. At White Fox Hoodie, we’re committed to providing quality apparel that suits every style and occasion.
Popular Categories
Useful Links
White Fox Hoodie. All Rights Reserved.
